Support - أستاذي
Last updated: 11/11/2025
Welcome to the support page for أستاذي.
We're here to assist you with any issues, questions, or feedback related to the app.
How We Can Help
- Assistance with login or account issues.
- Help with subscriptions or payment confirmation.
- Support for video access or playback problems.
- Reporting bugs or technical issues.
- General questions and app guidance.
Contact Support
If you need help, you can reach us through the following support channels:
Response Time
We typically respond to all support emails and messages within 24–48 hours.
For urgent issues, please use the phone number listed above.
Additional Information
- Make sure your app is updated to the latest version.
- Include screenshots if possible (if allowed) to help us understand the issue.
- Provide your phone number used in the app for faster support.